A Credit Bureau is an independent organization that compiles identity information, public
record information, statutory information, and credit transaction and repayment history information
pertaining to individuals as well as corporate entities.
Credit providers that have entered into a Membership Agreement with CIB provide credit information to the Bureau.
The Credit Information Bureau provides value to both lenders and borrowers by compiling credit information submitted by credit providers.
Consumers & Businesses
Objective assessment of credit applications
Better access to credit
Quicker reward for responsible credit behavior
Financial Sector
More accurate risk prediction
Ability to lend to a broader risk segment
Risk-based pricing
More effective regulation
More accurate information on the health of the financial sector, enabling better supervision
Economy
More stable financial sector
Better credit availability
Improved allocation of capital
Enhanced credit risk management
A Consumer Credit Report includes information on
• Personal Details (Name, Date of Birth, etc.) and ID Details
• Address History
• Employment History
• Inquiry History (Who inquired and when the inquiry was made)
• Credit Facility History
• Security Details
• Guaranteed Facility Details / Guarantor Details
• Joint Facility Details
• Suit Filed Details
Corporate Credit Report includes information on
• Firmographic Details (Registration Number, Entity Name, etc.)
• Address History
• Inquiry History (Who inquired and when the inquiry was made)
• Credit Facility History
• Relationship Details (Directors, Affiliates, Associate Companies, etc.)
• Security Details
• Guaranteed Facility Details / Guarantor Details
• Joint Facility Details
• Suit Filed Details
As a first-time borrower, a credit file will be created for you once a member institution submits your information to CIB.
It is then in your interest to build a favorable repayment history, which may support future credit applications.
It is advisable to check your Credit Report at least once a year to ensure that all information contained in the report is accurate and up to date. It is especially recommended to review your report before applying for any credit facility.
The Credit Report displays credit history for the past five (5) years, as CIB retains credit history records for a period of five years.
Yes. Details of CIB members that have accessed your Credit Report within the last 12 months are listed under the Inquiry History section.
No. Members do not provide this information to CIB. Therefore, it does not appear in your Credit Report.
No. You cannot choose to remove information from your Credit Report unless it is inaccurate, incomplete, or outdated. If you identify any errors, you should follow the Dispute Resolution Process. The Bureau and the relevant Member Institution will verify the information and make corrections if necessary.
Individuals or corporate entities with no credit history reported by any Credit Information Provider to the Credit Information Bureau will receive a report titled "Self-Inquiry No-Hit Report."
The Self-Inquiry Report will be issued within a maximum of three (3) working days.
Every individual or corporate entity is entitled to one free Self-Inquiry Report per calendar year.
Thereafter, a fee of MVR 100 will be charged for each additional report requested within the same calendar year.
Yes. Foreign nationals working in the Maldives may request a Self-Inquiry Report through eFaas via the CIB website, provided they hold a valid work permit.
Corporate entities, including companies, sole proprietorships, and partnerships registered with the Ministry of Economic Development and Trade, may request a Self-Inquiry Report.
The request must be submitted through the eFaas account of an individual authorized by a Company Board Resolution to request a Self-Inquiry Report on behalf of the entity. A Board Resolution template is available on the CIB website.
The following documents must be submitted:
• Board Resolution (with quorum)
• Certificate of Registration of the Company, Sole Proprietorship, or Partnership
• Economic Profile (Company Information Sheet)
• Copy of the ID Card or Passport of the Board Directors who signed the Board Resolution
Although rare, incorrect, incomplete, or outdated information may appear in a Credit Report. If you identify any errors, you should follow the Dispute Resolution Process.
The Bureau will verify the information with the relevant Credit Information Provider and, where necessary, issue an updated Self-Inquiry Report reflecting any corrections made.
No. CIB does not blacklist any individual or corporate entity. CIB collects credit information and repayment records and provides this information to member institutions upon request.
No. CIB does not provide opinions regarding the creditworthiness of any individual or corporate entity and does not approve or deny credit applications.
The Credit Information Report contains factual credit information only and does not provide any opinion, recommendation, or indication as to whether credit should be granted. Credit decisions are made solely by the credit provider reviewing the application.
Not necessarily. Different credit providers may use Credit Information Reports differently and may consider additional factors when assessing applications. While one provider may decline an application, another provider may reach a different decision.
CIB does not classify accounts as default accounts. It only reflects information submitted by Member Institutions.
The Number of Days Overdue and/or Asset Classification, as reported by Members in accordance with applicable legal and regulatory requirements, is reflected in the Credit Information Report.
